Help Guide
Reputation & Reviews —
how to create review links
Step-by-step instructions for getting direct review links from Google, Yelp, Nextdoor, Facebook, Angi, and Care.com so your customers can leave 5-star reviews with one tap.
Why Review Links Matter
Happy customers want to leave positive reviews, but busy professionals have little time to chase after them. And reviews are the lifeblood of any service business.
PebbleSend's automated review follow-up reaches clients the day after an appointment, when their positive experience is fresh in mind. By providing a direct link to your review profile, customers can rate your business and leave feedback in seconds.
PebbleSend supports review links from Google, Yelp, Nextdoor, Facebook, Angi and Care.com. To have PebbleSend automatically send review requests after an appointment, you will need a direct review link from your chosen platform. Follow the steps below to create the link for your service. Once you have the link, add it to PebbleSend as described below.
Pro Tip!
After finding and copying your review link from any service below, test it by open a new Private or Incognito window in your browser and paste the link. If it loads your public review prompt without asking you to sign into an administrative or business dashboard, it is ready to paste into PebbleSend.
Google Reviews
Google provides an official short URL that launches a review window.
Sign In to Google
Visit Google.com and make sure you are signed into the Google account that manages your business.
Search for Your Business
In the Google search bar, type your exact business name or search my business. Your Google Business Profile management card will appear at the top of the search results.
Click "Ask for reviews"
In your profile dashboard tools, click the Ask for reviews button (or the Get more reviews tile with a star icon).
Copy Your Review Link
A popup will appear displaying your direct Google review link. Click the copy icon or Copy link button.
https://g.page/r/Cd8A12BCDEE1EBM/reviewhttps://maps.app.goo.gl/abCdEfGhIjKlMnOp9Yelp Business Reviews
Direct clients directly your Yelp listing so they don't have to search for your business manually.
Find Your Public Yelp Page
Go to Yelp.com and search for your business name and city to navigate to your public listing.
Select Your Business from the List
Make sure you are on your public facing business page.
Copy your page Link
Highlight and copy the full URL directly from your browser's address bar.
https://www.yelp.com/biz/your-business-alias-cityNextdoor Business Recommendations
Build neighborhood trust by sending clients directly to your Nextdoor Business Page where they can recommend your services to nearby neighbors.
Open Your Nextdoor Business Page
Log in to Nextdoor.com and switch to your business profile, or search for your business name and city to view your public Nextdoor Business Page.
Click "Share" or "Get Recommendations"
On your business dashboard or public page, click the Share button (or select Get recommendations in your page tools) to open the link sharing options.
Copy Your Nextdoor Page Link
Click Copy Link, or highlight and copy the full URL directly from your browser's address bar when viewing your public business page.
https://nextdoor.com/pages/your-business-name-city-state/https://nextdoor.com/pages/your-business-name-city-state/recommend/Does your link have a bunch of extra garbage?
When you click the "Share" button, Nextdoor likes to add a bunch of tracking information that looks like this:
https://nextdoor.com/page/your-business-name-city-state?utm_campaign=1493946547418&share_action_id=b248ga4e-8002-4665-bc9a-a1abe7ae4fb7
You can delete everything from the '?' and beyond to make a nice looking link for your customers, like this:
https://nextdoor.com/page/your-business-name-city-state
"They'll appreciate that!"
Facebook Business Page Reviews & Recommendations
Send clients directly to the Reviews & Recommendations tab of your official Facebook page.
Open Your Facebook Business Page
Log in to Facebook.com and navigate to your business page (or switch into your Page profile).
Navigate to the Reviews Tab
Return to your business page and click on the Reviews tab.
Copy the Reviews URL
Copy the complete URL from your browser's address bar. It will follow this structure:
https://www.facebook.com/YourBusinessName/reviews/Don't see a Reviews tab on Facebook?
Reviews may be disabled in your Facebook Page settings. To turn them on:
1. Go to your Page and click your profile icon in the top right →Settings & Privacy → Settings.
2. In the left menu, click Page and Tagging under Audience and Visibility.
3. Turn on "Allow others to view and leave reviews on your Page".
Angi (formerly Angie's List)
For home service pros, contractors, cleaners, and landscapers, Angi offers dedicated review invitation links through the Angi Business portal.
Sign In to Angi Business Center
Log in to your Angi professional account at office.angi.com or pro.angi.com.
Go to the Reviews Section
From the left-hand navigation menu or main dashboard, click on Reviews (or Reputation Management).
Copy Your Review Request Link
Look for the "Request a Review" or "Share Your Review Link" option and click Copy Link.
https://www.angi.com/companylist/us/tx/austin/your-business-reviews-1234567.htmAlternative method without portal login
Search for your company on Angi.com as a customer. On your public profile, right-click the Write a Review button and select Copy Link Address.
Care.com Profile Reviews
For babysitters, nannies, tutors, pet sitters, senior caregivers, and housekeepers, direct clients straight to your Care.com profile review section.
Sign In to Care.com
Go to Care.com and sign in to your caregiver or service provider account.
View Your Public Profile
Click your profile avatar in the upper right corner and select View Profile (or Edit Profile).
Copy Your Review Link
Scroll down to the Reviews section of your profile and click Ask for a Review or Request Reviews to generate your unique link, then click Copy Link.
Alternative: Copy your public profile link from your browser bar. When clients open your profile, they can click Review directly.
https://www.care.com/p/yourname/reviewshttps://www.care.com/p/yourprofilenameHow to Add Your Review Link in PebbleSend
Once you have copied your link from any service above, adding it to your PebbleSend sequence takes less than 30 seconds.
Open Your Control Panel
Log in to book.pebblesend.com.
Open the Message Sequence Modal
Click the Message Sequence button in the top navigation header of your dashboard.
Locate "Request a Review"
Ensure the Request a Review toggle is checked (available on the Pro plan).
Paste Your Link & Save
Paste your copied URL into the Review Link input field and click Save Changes.
Larry's Landscaping: Hi Sarah Jenkins. How was your appointment? Your review can help future clients find us. Thanks! https://g.page/r/Cd8A12BCDEE1EBM/reviewNeed more details on reminders?
For instructions on configuring instant confirmations, 24-hour reminders, 2-hour notices, or fully custom follow-up schedules, check out the PebbleSend User Guide & Documentation.
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